![]() See the directions for your Apollo model below: Try re-initializing your Apollo interface by doing a hardware reset. ![]() Satellite FireWire models are unsupported. First generation Apollo models may be used when connected via Thunderbolt using an installed Thunderbolt Option Card. Note: FireWire connections are not supported on Big Sur. Note: On iMac computers, the Thunderbolt logo on the Thunderbolt cable should face left when looking at the back of the iMac. If the Thunderbolt logo is not face up, then the cable is inserted upside-down, which can be done fairly easily. If using Thunderbolt: The Thunderbolt logo on the Thunderbolt cable must be face up when plugged into both the UAD device and the computer.
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